# Refund

![](/files/DecHagspkagxFeiQ0nKn)

In the event of a request of refund such as cancellation of class or requested by your users, you can select “Refund” from “Transactions” tab from the homepage.

![](/files/o4d4k1glOqDGfGvjmU1Y)

If the refund is requested in the middle of the lessons, the refund amount will be calculated based on the number of lessons that the users have already taken. You can edit the refund amount or click on “Ok” to accept the pro-rate refund amount.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://faq.aculearn.com/transactions/refund.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.