Refund

In the event of a request of refund such as cancellation of class or requested by your users, you can select “Refund” from “Transactions” tab from the homepage.

If the refund is requested in the middle of the lessons, the refund amount will be calculated based on the number of lessons that the users have already taken. You can edit the refund amount or click on “Ok” to accept the pro-rate refund amount.