Aculearn FAQ
  • Setting up your website
    • Using web components (Select "Webpage" from homepage)
    • Integration to payment gateway (Select "School" from homepage)
    • Account profile (Select "School" from homepage)
    • Categories (Select "Category" from homepage)
  • Course
    • Course manager
    • Course and Calendar view
    • Create a course (Select "Add course" from course manager)
  • Class
    • Adding class
    • Class control panel
  • Assignment and assessment
    • Assignment and assessment
  • User management
    • Teachers
    • Users/ Students
    • Email marketing
  • Transactions
    • Accepting schedule
    • Automatic payment and bank transfer
    • Refund
    • Reports
  • Live classroom ui
    • Classroom mode
    • Conference mode
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  1. Transactions

Refund

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Last updated 3 years ago

In the event of a request of refund such as cancellation of class or requested by your users, you can select “Refund” from “Transactions” tab from the homepage.

If the refund is requested in the middle of the lessons, the refund amount will be calculated based on the number of lessons that the users have already taken. You can edit the refund amount or click on “Ok” to accept the pro-rate refund amount.